Return Policy – HeartMath
All HeartMath technology products purchased from The Alignment Project may be returned within 30 days from the date of receipt for replacement if the product is defective in any way. To qualify for the return or the replacement, The Alignment Project must be notified in writing via email within the 30 day period at firstname.lastname@example.org with a description of the issue. In the case of a defective product, The Alignment Project will first endeavor to resolve the issue by phone on a best-effort basis and may involve the support of HeartMath technical support. HeartMath technical support is no cost to the purchaser.
You will be refunded the full purchase price of your HeartMath technology less shipping and handling. Return shipping and handling of the defective product is at the purchaser’s cost.