The Thomas-Kilmann Instrument (TKI) measures the five conflict-handling modes: competing, collaborating, compromising, accommodating, and avoiding. Taking the TKI assessment helps you learn which conflict-handling modes you’ve probably been using too much or too little, so you can learn to make better choices with every one of the five modes—depending on the particular attributes in a conflict situation.
The TKI has been the leader in conflict resolution assessment for more than thirty years. This instrument requires no special qualifications for administration. It is used by Human Resources (HR) and Organizational Development (OD) coaching professionals and consultants as a catalyst to open discussions on difficult issues and facilitate learning about how conflict-handling modes affect personal, group, and organizational dynamics.